My client, a worldwide top financial newspaper publication is hiring for them Japanese Newspaper arm, based in Tokyo, Japan.
Position: Customer Services Executive
Location: Tokyo, Japan
Working hours: Standard office hours
Salary offer: up to 6 million yen annually (about NT $ 1,580,000)
- to deliver outstanding interaction with newspaper subscribers using different platforms
- Resolves customer concerns, eg complaints, subscriptions, cancellation, etc.
- Maintain and updating customer relationship management system
- Contribute to team performance goals by accomplishing individuals targets
- Minimum 2 years experience in customer service role
- Ability to prioritize and ensure that all tasks are completed designated timelines
- Detailed oriented, thorough and accurate
- Business level in both spoken and written English and Japanese
- With recent experience working in Japan for more than a year
Contact Email (連絡先メールアドレス)